From July 13-16, 2020, Democrats from all over the country will gather together in the City of Milwaukee to participate in the Democratic National Convention, where we will nominate the next President of the United States. The Democratic National Convention Committee (DNCC) is assembling a diverse team with skills in community engagement, event logistics, finance, operations, IT, and more under the leadership of Tom Perez, Chair, and Joe Solmonese, Chief Executive Officer. The DNCC team will oversee and deliver on all aspects of the planning and execution of this Convention, from housing the delegates to convening Platform Committee meetings to producing the Convention’s live programming, which will be seen by hundreds of millions of people around the world.
The Director of Technology will oversee the Democratic National Convention Committee’s information technology infrastructure. This role will be a combination of strategic decision making, personnel management, hands-on problem solving, and both short- and long-term project management. The Director of Technology must be a strong leader and a team player and will thrive in a startup-like culture with all-hands-on-deck and rapid-response moments.
Reports To: The Director of Technology reports to the Senior Director, Technology and Information Systems.
The following functions report into the Director of Technology: Network administration, help desk, asset management, and IT security.
The Director of Technology will also be responsible for managing/overseeing designated current and future technology consultants retained by the organization as well as numerous external partners and providers.
Strategic Oversight: The Director of Technology must have the vision and ability to develop, recommend, direct, execute, and report on strategic initiatives that satisfy technical organizational requirements. The Director of Technology will work in a consultative fashion with senior leadership and department heads as an advisor on technologies that may improve efficiency and effectiveness.
Information Security: The Director of Technology will be responsible for verifying the integrity and safety of all organizational and proprietary data and will be responsible for development of information security methods for emerging threats. In addition to active threats, the Director of Technology will develop and manage disaster recovery policies, procedures, and practices.
Operations: The Director of Technology is responsible for day-to-day technical operations and 24/7 support of all systems, which include both internal and external facing services. The Director of Technology will work closely with the Chief Technology Officer to manage planning and purchasing related to all technology needs, as well as vendor relationship management.
Infrastructure: The Director of Technology will provide strategic and tactical solutions for the design, implementation, and support for all networks, virtual and physical servers, systems, and communications infrastructure.
Application Development: The Director of Technology will be responsible for managing all efforts and staff related to software development, including strategy and planning, project management, and quality assurance.
Management and Mentoring: The Director of Technology is a multifaceted technology subject matter expert. As such, an ability to mentor team members regarding industry standards, technical and procedural best practices, and advanced technical knowledge and troubleshooting is required. All Technology Department personnel will report directly to the Director of Technology. In addition to managing and mentoring Technology team members, the Director of Technology will work directly with DNCC staff on technical and project management activities regarding ongoing and future projects.
Bachelor’s degree in Computer Science or similar field, or equivalent professional experience.
7+ years of information technology experience.
3+ years of information technology technical team management of 5 or more technicians.
3+ years of technical project management.
Platforms, environments, and tools preferred:
Cloud hosting and virtualization environments, both private and public (AWS, Azure, etc.)
Cloud services environments (G Suite, Office 365, etc.)
Enterprise deployments and management of:
Microsoft and Google products and services, including servers, computers, software suites, enterprise applications, and licensing
Cisco and Ubiquiti networking devices
VOIP deployments from hosted providers as well as on-premise servers
Identity, password, and security management software and services (Okta, LastPass, 1Password, Dashlane, etc.).
Travel: This job will require occasional travel - less than 10%.
Work Environment/Physical Demands: The DNCC will mainly operate out of the Headquarters Office, but will also maintain a number of satellite offices and additional venues. These spaces range from professional office environments to construction sites, and will require the operation of office equipment such as computers, phones, and copy machines. This is a mainly stationary position, but requires the ability to frequently stand and/or walk for both short and long periods of time, use hands and fingers, and on occasion lift items of up to 100 pounds.
Job Location: Milwaukee, WI
Benefits: The DNCC offers a benefits package that includes medical, dental, and vision insurance, Flexible Spending Accounts, and disability and life insurance.
The Democratic National Convention Committee Committee (DNCC), is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that is best able to deliver a Convention that reflects the values and diversity of our Party and Country. The DNCC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or physical disability, or any other legally protected basis. The DNCC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.